--- title: Modo Premium Support Services Solution Brief --- [![modo-email-logo-drop-shadow](https://go.modolabs.com/hs-fs/hubfs/email-assets/modo-email-logo-drop-shadow.png?width=100&height=69&name=modo-email-logo-drop-shadow.png "modo-email-logo-drop-shadow")](https://modolabs.com/) - [Modo Campus](https://modolabs.com/modo-campus/) - By Solution - [Student Engagement](https://modolabs.com/student-engagement/) - [Student Portal](https://modolabs.com/student-portal/) - [AI](https://modolabs.com/ai-campus/) - [Social, Clubs & Events](https://modolabs.com/student-social/) - [Academic Life](https://modolabs.com/academic-life/) - [Maps & Wayfinding](https://modolabs.com/maps-wayfinding/) - Who we serve - [IT](https://modolabs.com/academic-it-role/) - [Student Affairs](https://modolabs.com/student-affairs-role/) - [Admissions](https://modolabs.com/admissions-role/) - [First-Year Experience](https://modolabs.com/first-year-experience-role/) - [Marketing & Communications](https://modolabs.com/marketing-communication-role/) - [![Resources-11-PS-Realtime](https://go.modolabs.com/hs-fs/hubfs/Resources-11-PS-Realtime.png?width=303&height=167&name=Resources-11-PS-Realtime.png)](https://modolabs.com/topic/app-development/is-the-peoplesoft-data-pulled-in-real-time-via-web-api-frompeoplesoft/) ### [Is the Peoplesoft data pulled in real time via web API from Peoplesoft?](https://modolabs.com/topic/app-development/is-the-peoplesoft-data-pulled-in-real-time-via-web-api-frompeoplesoft/) - [Modo Workplace](https://modolabs.com/modo-workplace/) - By Solution - [Bookings](https://modolabs.com/bookings/) - [Employee Engagement](https://modolabs.com/employee-engagement/) - [AI](https://modolabs.com/ai-workplace/) - [Office Moves](https://modolabs.com/office-moves/) - [Digital ID & Access Control](https://modolabs.com/digital-id-and-access-control/) - [Law Offices](https://modolabs.com/legal-workplace-app/) - Who we serve - [Industries](https://modolabs.com/industries-we-serve/) - [IT](https://modolabs.com/it/) - [Facilities Management](https://modolabs.com/facilities-management/) - [Corporate Real Estate](https://modolabs.com/real-estate/) - [Workplace Experience](https://modolabs.com/workplace-experience/) - [Communications](https://modolabs.com/communications/) - [Human Resources](https://modolabs.com/human-resources/) - [Finance Leaders](https://modolabs.com/finance/) - [![Resources-AI-Powered-Workplaces2](https://go.modolabs.com/hs-fs/hubfs/Resources-AI-Powered-Workplaces2.png?width=303&height=167&name=Resources-AI-Powered-Workplaces2.png)](https://modolabs.com/industry/enterprise/ai-powered-workplaces-how-apps-are-transforming-office-life/) ### [AI-Powered Workplaces: How Apps Are Transforming Office Life](https://modolabs.com/industry/enterprise/ai-powered-workplaces-how-apps-are-transforming-office-life/) - [Resources](https://go.modolabs.com/modo-premium-support-services-brief#resources) - - [All Resources](https://modolabs.com/resources/) - [Blogs](https://modolabs.com/resources/blog/) - [eBooks](https://modolabs.com/resources/ebooks/) - [Solution Briefs](https://modolabs.com/resources/solution-briefs/) - [Videos](https://modolabs.com/resources/video/) - [Webinars](https://modolabs.com/resources/webinars/) - [Case Studies](https://modolabs.com/resources/case-studies/) - [Success Stories](https://modolabs.com/success-stories/) - Platform - - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/modo-partners/) - [Integrations](https://modolabs.com/about-us/integrations-and-partnerships/) - [Workplace Use Cases](https://modolabs.com/features-use-cases-workplace-app/) - [Campus Use Cases](https://modolabs.com/features-use-cases-campus-app/) - About Us - - [About Modo](https://modolabs.com/about-us/) - [Security & Trust](https://modolabs.com/security-trust/) - [News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Contact Us](https://modolabs.com/contact-us/) - [Customer Login](https://i.modolabs.com/) - [Modo Campus](https://modolabs.com/modo-campus/) - By Solution - [Student Engagement](https://modolabs.com/student-engagement/) - [Student Portal](https://modolabs.com/student-portal/) - [AI](https://modolabs.com/ai-campus/) - [Social, Clubs & Events](https://modolabs.com/student-social/) - [Academic Life](https://modolabs.com/academic-life/) - [Maps & Wayfinding](https://modolabs.com/maps-wayfinding/) - Who we serve - [IT](https://modolabs.com/academic-it-role/) - [Student Affairs](https://modolabs.com/student-affairs-role/) - [Admissions](https://modolabs.com/admissions-role/) - [First-Year Experience](https://modolabs.com/first-year-experience-role/) - [Marketing & Communications](https://modolabs.com/marketing-communication-role/) - [![Resources-11-PS-Realtime](https://go.modolabs.com/hs-fs/hubfs/Resources-11-PS-Realtime.png?width=303&height=167&name=Resources-11-PS-Realtime.png)](https://modolabs.com/topic/app-development/is-the-peoplesoft-data-pulled-in-real-time-via-web-api-frompeoplesoft/) ### [Is the Peoplesoft data pulled in real time via web API from Peoplesoft?](https://modolabs.com/topic/app-development/is-the-peoplesoft-data-pulled-in-real-time-via-web-api-frompeoplesoft/) - [Modo Workplace](https://modolabs.com/modo-workplace/) - By Solution - [Bookings](https://modolabs.com/bookings/) - [Employee Engagement](https://modolabs.com/employee-engagement/) - [AI](https://modolabs.com/ai-workplace/) - [Office Moves](https://modolabs.com/office-moves/) - [Digital ID & Access Control](https://modolabs.com/digital-id-and-access-control/) - [Law Offices](https://modolabs.com/legal-workplace-app/) - Who we serve - [Industries](https://modolabs.com/industries-we-serve/) - [IT](https://modolabs.com/it/) - [Facilities Management](https://modolabs.com/facilities-management/) - [Corporate Real Estate](https://modolabs.com/real-estate/) - [Workplace Experience](https://modolabs.com/workplace-experience/) - [Communications](https://modolabs.com/communications/) - [Human Resources](https://modolabs.com/human-resources/) - [Finance Leaders](https://modolabs.com/finance/) - [![Resources-AI-Powered-Workplaces2](https://go.modolabs.com/hs-fs/hubfs/Resources-AI-Powered-Workplaces2.png?width=303&height=167&name=Resources-AI-Powered-Workplaces2.png)](https://modolabs.com/industry/enterprise/ai-powered-workplaces-how-apps-are-transforming-office-life/) ### [AI-Powered Workplaces: How Apps Are Transforming Office Life](https://modolabs.com/industry/enterprise/ai-powered-workplaces-how-apps-are-transforming-office-life/) - [Resources](https://go.modolabs.com/modo-premium-support-services-brief#resources) - - [All Resources](https://modolabs.com/resources/) - [Blogs](https://modolabs.com/resources/blog/) - [eBooks](https://modolabs.com/resources/ebooks/) - [Solution Briefs](https://modolabs.com/resources/solution-briefs/) - [Videos](https://modolabs.com/resources/video/) - [Webinars](https://modolabs.com/resources/webinars/) - [Case Studies](https://modolabs.com/resources/case-studies/) - [Success Stories](https://modolabs.com/success-stories/) - Platform - - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/modo-partners/) - [Integrations](https://modolabs.com/about-us/integrations-and-partnerships/) - [Workplace Use Cases](https://modolabs.com/features-use-cases-workplace-app/) - [Campus Use Cases](https://modolabs.com/features-use-cases-campus-app/) - About Us - - [About Modo](https://modolabs.com/about-us/) - [Security & Trust](https://modolabs.com/security-trust/) - [News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Contact Us](https://modolabs.com/contact-us/) - [Customer Login](https://i.modolabs.com/) - [Request a Demo](https://go.modolabs.com/demo-request) - [Request a Demo](https://go.modolabs.com/demo-request) RESOURCES / SERVICES & SUPPORT # Modo Premium Support Services ![Modo Premium Support Services Solution Brief](https://go.modolabs.com/hubfs/Modo%20Premium%20Support%20Services%20Solution%20Brief.png "Modo Premium Support Services Solution Brief") [Download the Brief](https://go.modolabs.com/hubfs/Modo%20Premium%20Support%20Services%20(HED).pdf) ## What Is Premium Support? Premium Support is Modo’s enhanced service package for institutions that want more than standard technical assistance. It combines **strategic guidance, hands-on training, design support, and proactive account management** to help your team: - Launch with confidence - Operate efficiently day-to-day - Continuously optimize your app based on changing needs - Deliver a mobile experience that reflects your institution’s brand, culture, and priorities [Download the Brief](https://go.modolabs.com/hubfs/Modo%20Premium%20Support%20Services%20(HED).pdf) ### Why Premium Support Matters A powerful platform is only part of the equation; true success also depends on the quality of your launch, how quickly your team can respond to change, the consistency of your branding and user experience, and your ability to use analytics and feedback for continuous improvement. Modo Premium Support Services transforms these variables into measurable results by combining your institution’s knowledge with Modo’s deep product and design expertise. ## Who Benefits from Modo Premium Support? Premium Support is ideal for institutions with limited internal resources that still want to deliver a world-class digital experience, as well as teams managing complex, multi-audience apps serving students, staff, faculty, alumni, and parents. It is also a strong fit for schools planning major redesigns, rebrands, or expansions of their digital campus strategy, and for organizations that prioritize ongoing optimization over one-time launches. If your campus views mobile as a strategic channel rather than a checkbox, Premium Support provides the structure, expertise, and long-term partnership needed to achieve that ambition.     ## Related Resources WEBINAR # Beyond the Link Farm: Designing Portals that Serve Everyone Join leaders from **SUNY Plattsburgh** and **Virginia Commonwealth University** as they share *live stories* of how they built their portals from ideation to launch, and the lessons they learned along the way. [Learn More](https://go.modolabs.com/modo-campus-portal-webinar) Campus CASE STUDY # University of North Carolina at Chapel Hill Reimagines Campus Life with Hello Heels App Redesign UNC-Chapel Hill is known for its vibrant campus community and commitment to student success. To keep pace with rising expectations for mobile-first access to services, the university identified the need to redesign its aging CarolinaGo app.  [Learn More](https://go.modolabs.com/hubfs/UNC-Chapel%20Hill%20Case%20Study.pdf) Campus VIDEO # Empowering Your Campus App and Portal with One Platform [Learn More](https://go.modolabs.com/empowering-your-campus-app-and-portal-with-one-platform) Campus ## Related Resources EBOOKS # The Future Financial Workplace: Lessons for Investing in Your Workplace This exclusive report, created in partnership with WorkTech Academy, compiles insights gathered through the Financial Workplace Forum, industry conversations, and Enterprise EBOOKS # AI-Powered Workplaces: How Apps Are Transforming Office Life In AI-Powered Workplaces: How Apps Are Transforming Office Life, created in partnership with gospace AI, we dive into how hybrid work has reshaped Enterprise EBOOKS # Elevating Employee Experience in the Workplace When evaluating the efficacy of your workplace, innovation, customer retention, and ROI are likely top of mind. However, have you Enterprise #### Solutions - [Modo Campus](https://modolabs.com/modo-campus/) - [Modo Workplace](https://modolabs.com/modo-workplace/) #### Platform - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/about-us/integrations-and-partnerships/) #### Resources - [All Resources](https://modolabs.com/resources/) - [Blog](https://modolabs.com/resources/blog/) - [Webinars](https://modolabs.com/resources/webinars/) - [eBooks & Guides](https://modolabs.com/resources/ebooks/) - [Playbooks](https://modolabs.com/resources/playbooks/) - [Case Studies](https://modolabs.com/resources/case-studies/) - [Videos](https://modolabs.com/resources/video/) #### About - [About the Company](https://modolabs.com/about-us/) - News & Events - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Awards](https://modolabs.com/about-us/awards/) - [Customer Login](https://i.modolabs.com/) #### Policies - [Privacy Policy](https://modolabs.com/privacy-policy/) - [Trust Center](https://trust.modolabs.com/) - [Terms of Use](https://modolabs.com/terms-of-use/) - [Acceptable Use Policy](https://modolabs.com/aup/) [Book A Demo](https://modolabs.com/request-a-demo/) #### Solutions - [Modo Campus](https://modolabs.com/modo-campus/) - [Modo Workplace](https://modolabs.com/modo-workplace/) #### Platform - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/about-us/integrations-and-partnerships/) #### Resources - [All Resources](https://modolabs.com/resources/) - [Blog](https://modolabs.com/resources/blog/) - [Webinars](https://modolabs.com/resources/webinars/) - [eBooks & Guides](https://modolabs.com/resources/ebooks/) - [Playbooks](https://modolabs.com/resources/playbooks/) - [Case Studies](https://modolabs.com/resources/case-studies/) - [Videos](https://modolabs.com/resources/video/) #### About - [About the Company](https://modolabs.com/about-us/) - News & Events - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Awards](https://modolabs.com/about-us/awards/) - [Customer Login](https://i.modolabs.com/) #### Policies - [Privacy Policy](https://modolabs.com/privacy-policy/) - [Trust Center](https://trust.modolabs.com/) - [Terms of Use](https://modolabs.com/terms-of-use/) - [Acceptable Use Policy](https://modolabs.com/aup/) [Book A Demo](https://modolabs.com/request-a-demo/) ![Modo\_horizontal\_large\_white\_text\_R-2048x438](https://go.modolabs.com/hs-fs/hubfs/Modo_horizontal_large_white_text_R-2048x438.webp?width=200&height=43&name=Modo_horizontal_large_white_text_R-2048x438.webp "Modo_horizontal_large_white_text_R-2048x438") Modo is the world’s leading platform provider of workplace and campus apps. Trusted by global Fortune 1000 brands and the world’s most prestigious institutions, the Modo digital engagement platform delivers a unified, fully customizable, mobile-first user experience to simplify anytime access to information, and the services students and employees need to feel supported, engaged, and inspired. [info@modolabs.com](mailto:info@modolabs.com) Copyright © 2026 Modo Labs. All Rights Reserved.