--- title: "AI at Speed: UA-PTC’s Journey to Smarter, Faster Student Support" description: Join us for a webinar with University of Arkansas – Pulaski Technical College (UA-PTC), Modo Labs, and Amazon Web Services (AWS) about how they built and launched MyAgent, a personalized AI assistant, in just 10 weeks. --- [![Modo\_Logo\_Vert-onLIGHT](https://go.modolabs.com/hubfs/Modo_Labs_December2020/Modo_Logo_Vert-onLIGHT.svg "Modo_Logo_Vert-onLIGHT")](https://www.modolabs.com/) - Solutions - [Modo Workplace](https://modolabs.com/modo-workplace/) - [Bookings](https://modolabs.com/bookings/) - [Employee Engagement](https://modolabs.com/employee-engagements/) - [AI](https://modolabs.com/ai-workplace/) - [Office Moves](https://modolabs.com/office-moves/) - [Digital ID & Access Control](https://modolabs.com/digital-id-and-access-control/) - [AI That Gets You](https://go.modolabs.com/modo-campus-portal-webinar) - [Modo Campus](https://modolabs.com/modo-campus/) - [Student Engagement](https://modolabs.com/student-engagement/) - [Student Portal](https://modolabs.com/student-portal/) - [Academic Life](https://modolabs.com/academic-life/) - [Social](https://modolabs.com/student-social/) - [AI](https://modolabs.com/ai-campus/) - Platform - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/modo-partners/) - [Integrations](https://modolabs.com/about-us/integrations-and-partnerships/) - Resources - [All Resources](https://modolabs.com/resources/) - [Blog](https://modolabs.com/resources/blog/) - [Webinars](https://modolabs.com/resources/webinars/) - [eBooks & Guides](https://modolabs.com/resources/ebooks/) - [Case Studies](https://modolabs.com/resources/case-studies/) - [Videos & Podcasts](https://modolabs.com/resources/video/) - About Us - [About The Company](https://modolabs.com/about-us/) - [Security & Trust](https://modolabs.com/security-trust/) - [News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Awards](https://modolabs.com/about-us/awards/) - [Contact Us](https://modolabs.com/contact-us/) - [Customer Login](https://signin.modolabs.net/) [![Request a Demo](https://no-cache.hubspot.com/cta/default/7497962/244b3958-4451-44a5-ada1-5dde79014de3.png)](https://cta-redirect.hubspot.com/cta/redirect/7497962/244b3958-4451-44a5-ada1-5dde79014de3) [![Modo\_Logo\_Vert-onLIGHT](https://go.modolabs.com/hubfs/Modo_Labs_December2020/Modo_Logo_Vert-onLIGHT.svg "Modo_Logo_Vert-onLIGHT")](https://www.modolabs.com/) ![cross](https://go.modolabs.com/hubfs/raw_assets/public/Modo_Labs_December2020/images/close-trigger.svg "cross") - Solutions - [Academic IT](https://modolabs.com/hed-academic-it/) - [Admissions](https://modolabs.com/hed-admissions/) - [Student Affairs](https://modolabs.com/hed-student-affairs/) - [Corporate Real Estate](https://modolabs.com/enterprise-corporate-real-estate/) - [Corporate Communications](https://modolabs.com/enterprise-corporate-communication/) - [Corporate IT](https://modolabs.com/enterprise-corporate-it/) - [Employee Engagement](https://modolabs.com/enterprise-employee-engagement/) - [Human Resources](https://modolabs.com/enterprise-hr/) - [Higher Education](https://modolabs.com/hed-industry/) - [Enterprise](https://modolabs.com/enterprise-industry/) - [Modo Campus](https://modolabs.com/modo-campus-app/) - [Modo Workplace](https://modolabs.com/modo-workplace-app/) - Platform - [The Modo Platform](https://modolabs.com/modo-platform/) - [Platform Partnerships & Integrations](https://modolabs.com/about-us/integrations-and-partnerships/) - [Resources](https://modolabs.com/resources/) - About Us - [About The Company](https://modolabs.com/about-us/) - [News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Awards](https://modolabs.com/about-us/awards/) - [Contact Us](https://modolabs.com/contact-us/) - [Customer Login](https://signin.modolabs.net/) [![Request a Demo](https://no-cache.hubspot.com/cta/default/7497962/244b3958-4451-44a5-ada1-5dde79014de3.png)](https://cta-redirect.hubspot.com/cta/redirect/7497962/244b3958-4451-44a5-ada1-5dde79014de3) ON-DEMAND WEBINAR |  60 Minutes ## Smarter Support, Delivered Faster: How UA-PTC Built an AI Agent in Weeks with Modo and AWS What if your most powerful student support tool was built in just weeks and became the most-used feature on campus? For most schools, delivering meaningful, scalable student support has never been more urgent—or more complex. AI is everywhere, but knowing where to start, who to trust, and how to implement it without overwhelming your team can be challenging. Join us for a candid conversation with University of Arkansas – Pulaski Technical College (UA - PTC), Modo Labs, and Amazon Web Services (AWS) about how they built and launched MyAgent, a personalized campus AI, in weeks, not months. It’s now the most-used feature in their student app—and it’s transforming how students access resources and how staff deliver support. Meet your panelists ![Summer-DeProw](https://go.modolabs.com/hubfs/Summer-DeProw.png "Summer-DeProw") **Dr. Summer DeProw** *Chancellor* University of Arkansas - Pulaski Technical College ![Dan-Mascola](https://go.modolabs.com/hubfs/Dan-Mascola.png "Dan-Mascola") **Dan Mascola** *Executive Product Advisor* Amazon Web Services (AWS) Dr. Summer DeProw is Chancellor of UA-PTC, bringing over 25 years of experience in higher education leadership, curriculum development, and student support. She has served diverse student populations across multiple institutions, including Arkansas State and Williams Baptist University. With 20 years of experience in product development and leadership, Dan has built and led cross-functional teams across industries including energy, logistics, education, and music. Before joining AWS, he founded a music edtech startup that modernized K–12 music education through personalized, adaptive learning.     ![Wayne-Floyd](https://go.modolabs.com/hubfs/Wayne-Floyd.png "Wayne-Floyd") **Wayne Floyd** *Chief Information Officer*  University of Arkansas - Pulaski Technical College ![Harsh-Round](https://go.modolabs.com/hubfs/Harsh-Round.png "Harsh-Round") **Harsh Paleja** *Vice President, Product* Modo Labs Wayne Floyd is CIO of UA - Pulaski Technical College, bringing 17 years of higher ed IT experience across roles in systems programming, online learning support, and instruction. Since joining the college in 2013, he has enhanced IT services, data integrity, and enterprise systems to support both students and staff. Harsh is a seasoned product leader who leads Modo's workplace app product management. He drives the strategy and execution of the Modo platform and its solutions, focused on improving the end-user experience and ensuring the app continues to adapt.     ![Lennon-Parker](https://go.modolabs.com/hubfs/Lennon-Parker.png "Lennon-Parker") **Lennon Parker** *Webmaster and App Manager* University of Arkansas - Pulaski Technical College ![andrew umans-circle](https://go.modolabs.com/hubfs/andrew%20umans-circle.png "andrew umans-circle") **Andrew Umans** *GM, HED VP Strategy & Partnerships* Modo Labs Lennon serves as Webmaster and Public Information Specialist at UA-PTC, the college’s website, portal content, mobile app, and digital signage. A UA-PTC alumnus and award-winning web developer, he has earned national recognition for his work in virtual reality, internet safety, and service excellence Andrew is General Manager of Higher Education at Modo, leading strategy, innovation, and partnerships across the sector. He previously held leadership roles at Unqork and Samsung, and holds an MBA and Master of International Affairs from Columbia University. Discover how this partnership can: - Streamline student support with automated FAQs, improve access to campus services, and reduce administrative overhead with a personalized, always-on agent. - Launched a fully integrated AI agent in weeks with support from AWS’s Product Acceleration Team. - Achieved 94.5% user adoption and saw MyAgent account for 21.8% of all app traffic, doubling the usage of the next most popular feature. - Used AI to reduce staff workload, automate FAQs, and improve access to events, services, and academic tools. - Built a roadmap for even smarter support—sets the stage for proactive student nudging, reminding them of deadlines, and integrating with SIS, LMS, and CRM systems. - A model for scalable, student-first AI that integrates with the systems you already have. - Solutions - [Modo Campus](https://modolabs.com/modo-campus-app/) - [Modo Workplace](https://modolabs.com/modo-workplace-app/) - Platform - [The Modo Platform](https://modolabs.com/modo-platform/) - [Partnerships](https://modolabs.com/about-us/integrations-and-partnerships/) - Resources - [All Resources](https://modolabs.com/resources/) - [Blog](https://modolabs.com/resources/?type=blog-post) - [Customer Stories](https://modolabs.com/customer-stories/) - [eBooks & Guides](https://modolabs.com/resources/?type=ebook-guide) - [Playbooks](https://modolabs.com/resources/?type=playbook) - [Videos](https://modolabs.com/resources/?type=video) - About - [About the Company](https://modolabs.com/about-us/) - [News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Awards](https://modolabs.com/about-us/awards/) - [Customer Login](http://i.modolabs.com/?__hstc=67505038.b8072e202ca9b63f7ee3ff965577cef1.1678215066487.1678414966126.1678457551986.17&__hssc=67505038.13.1678457551986&__hsfp=1618635219) [![Book A Demo](https://no-cache.hubspot.com/cta/default/7497962/087b4209-fc21-48d4-b3b2-59a46628fb90.png)](https://cta-redirect.hubspot.com/cta/redirect/7497962/087b4209-fc21-48d4-b3b2-59a46628fb90) [![Modo\_Logo\_Horiz-onDARK](https://go.modolabs.com/hubfs/Modo_Labs_December2020/Modo_Logo_Horiz-onDARK.svg)](https://modolabs.com/) Modo is the world’s leading platform provider of workplace and campus apps. 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