--- title: HED | University of South Florida Case Study description: See how the University of South Florida used targeted in-platform campaigns to deliver financial aid refunds up to two weeks faster, without adding complexity. image: https://go.modolabs.com/hubfs/Resource%20Image%20(3).png --- [![modo-email-logo-drop-shadow](https://go.modolabs.com/hs-fs/hubfs/email-assets/modo-email-logo-drop-shadow.png?width=100&height=69&name=modo-email-logo-drop-shadow.png "modo-email-logo-drop-shadow")](https://modolabs.com/) - [Modo Campus](https://modolabs.com/modo-campus/) - By Solution - [Student Engagement](https://modolabs.com/student-engagement/) - [Student Portal](https://modolabs.com/student-portal/) - [AI](https://modolabs.com/ai-campus/) - [Social, Clubs & Events](https://modolabs.com/student-social/) - [Academic Life](https://modolabs.com/academic-life/) - [Maps & Wayfinding](https://modolabs.com/maps-wayfinding/) - Who we serve - [IT](https://modolabs.com/academic-it-role/) - [Student Affairs](https://modolabs.com/student-affairs-role/) - 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[News & Events](https://modolabs.com/news-events/) - [Leadership](https://modolabs.com/about-us/meet-the-leadership-team/) - [Careers](https://modolabs.com/about-us/be-part-of-a-team-transforming-digital-experiences/) - [Contact Us](https://modolabs.com/contact-us/) - [Customer Login](https://i.modolabs.com/) - [Request a Demo](https://go.modolabs.com/demo-request) - [Request a Demo](https://go.modolabs.com/demo-request) RESOURCES / CASE STUDY # From Notification to Action: How USF Delivered Refunds Two Weeks Faster ![USF-Case-Study-Image](https://go.modolabs.com/hubfs/USF-Case-Study-Image.jpg "USF-Case-Study-Image") [Download the Full Case Study](https://go.modolabs.com/hubfs/USF%20Case%20Study.pdf) ## Targeted, in-platform campaigns that drive real student action, without adding noise At the University of South Florida, the challenge wasn’t awareness—it was getting the right students to take action at the right moment. Using Modo’s Campaigns capability within MyUSF, USF delivered targeted, in-app prompts only to students who hadn’t enrolled in eDeposit—no mass emails, no irrelevant messaging. **Key Stats:** - **Up to 2 weeks faster** financial aid refunds for students who enrolled in eDeposit - **$2–$4 savings per student** by reducing paper check processing and mailing - **Targeted delivery**—only unenrolled students saw the message - **Self-clearing campaigns** that removed themselves once action was completed [Download the Full Case Study](https://go.modolabs.com/hubfs/USF%20Case%20Study.pdf) ### "Ultimately, we weren’t looking to send more messages. We wanted to reduce friction and help students take action at the right moment." \- University of South Florida ## Why Download This Case Study? - **Turn Communication Into Action** See how USF moved beyond awareness to drive real student behavior change at scale. - **Eliminate Noise, Increase Relevance** Learn how targeted campaigns improve engagement by showing only what matters to each student. - **Do More Without Adding Complexity** Discover how USF leveraged capabilities already within the Modo platform—no new tools required. ## Related Resources CASE STUDY # KCTCS Creates a Unified Digital Front Door Across 16 Colleges Learn how KCTCS unified 16 colleges into one mobile-first campus experience, reducing friction and launching in under 90 days... [Learn More](https://go.modolabs.com/kctcs-case-study) Higher Ed CASE STUDY # University of Portland Drives 76.8% First-Year Engagement in Just Six Weeks See how the University of Portland drove 76.8% first-year engagement in just six weeks by unifying events and student experience in a mobile-first platform... [Learn More](https://go.modolabs.com/university-of-portland-case-study) Higher Ed EBOOK # The AI-Powered Campus Experience In this new guide, explore five real-world higher education case studies showing how colleges and universities are adding AI into the campus experience... [Learn More](https://go.modolabs.com/the-ai-powered-campus-experience-ebook) Higher Ed ## Related Resources EBOOKS # The Future Financial Workplace: Lessons for Investing in Your Workplace This exclusive report, created in partnership with WorkTech Academy, compiles insights gathered through the Financial Workplace Forum, industry conversations, and Enterprise EBOOKS # AI-Powered Workplaces: How Apps Are Transforming Office Life In AI-Powered Workplaces: How Apps Are Transforming Office Life, created in partnership with gospace AI, we dive into how hybrid work has reshaped Enterprise EBOOKS # Elevating Employee Experience in the Workplace When evaluating the efficacy of your workplace, innovation, customer retention, and ROI are likely top of mind. 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