UA–Pulaski Technical College Sees 253% Increase in Engagement with Modo + AI
The Future Financial Workplace: Lessons for Investing in Your Workplace
Unlock the Power of AI for Student Support
When UA–Pulaski Technical College faced rising student expectations and overwhelmed staff, they turned to Modo + AWS to launch MyAgent, an AI-powered assistant inside their campus app. The result: students got instant answers, and staff gained back hours of time.
Inside the case study, you’ll discover:
- 94.5% adoption: Nearly every student engaged with MyAgent, making it the most-used feature in the app.
- 253% increase in app engagement: Traffic more than doubled compared to any other module.
- 140% boost in prospective student interactions: MyAgent became a powerful tool for recruitment.
- Thousands of questions answered instantly: Students got clarity on deadlines, services, and campus life—without waiting for office hours.
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Staff time reclaimed: By eliminating repetitive requests, IT and student services teams focused on higher-impact student support.
"We considered building our own AI assistant, but the time, talent, and ongoing maintenance it would require made that path unsustainable. Modo had their AI knowledge agent up and running for us in no time—and at a fraction of the cost. More importantly, it saved my team countless hours we can now spend on other high-impact initiatives."
- Wayne Floyd, Chief Information Officer, UA-PTC
Why Download This Case Study?
Students thrive when support is accessible 24/7. Automating FAQs with campus AI doesn’t just improve student engagement—it frees staff to deliver personalized, high-value support that strengthens student persistence and satisfaction.
Get the tools you need to take action with this eBook. Inside, you’ll learn how to identify and measure hidden workplace costs, uncover how small tweaks can deliver big wins, and build a compelling ROI story that aligns IT, HR, Facilities, and Finance. Plus, you’ll gain access to the Workplace App ROI Calculator to create a tailored roadmap for your organization.
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